How It Works

Pairsmith hosts great deals, with special pricing available only in a pair.

Once you place your order on Pairsmith, each brand will ship your product directly.

Need a return or exchange? No problem. Our brands are ready to help. 

If you need to return an item that breaks up a pair, Pairsmith will partially refund your order so you still get a deal, and save 10% off retail for what you keep.

For more detail, email connect@pairsmith.com, anytime.

Shipping policy

Where do you ship?
Orders placed on Pairsmith ship within the United States. Unfortunately, we are not able to ship internationally, or to APO/FPO and US territories at this time.

How long will my order take?
Orders are shipped by brands within two business days.

Brands are currently offering standard shipping through Pairsmith, using their selected carriers. 

When your order departs, each brand will email you a shipping confirmation. Express shipping is not yet available.

- Bluffworks ships from Tennessee.
- Samuel Hubbard ships from California.

Returns and exchanges

Returns and exchanges are free, with labels provided by participating brands.

Bluffworks Offers:
Exchanges for different color or size within 90 days, only for the same product purchased on Pairsmith. Returns for refund within 30 days. To initiate a return or exchange, please contact team@bluffworks.com.

To initiate an exchange, please contact team@bluffworks.com.

Samuel Hubbard Offers:
Exchanges for different color or size within 90 days, only for the same product purchased on Pairsmith. Returns for refund within 30 days.

To initiate a return or exchange, please contact returns@samuelhubbard.com.

What if I missed a sale?

Oh no! Unfortunately, Pairsmith is unable to offer a pairing once a sale ends.

Here’s the good news - you can stay in touch by signing up for our email list, where we always draw one winner to receive a complementary pairing of our next sale.